FRONT DESK EXECUTIVE
FRONT DESK EXECUTIVEAbout this Role
<p class="MsoNormal" style="margin: 0px 0px 0in;"><font face="Times New Roman, serif"><b>Required number: 8</b></font></p><p class="MsoNormal" style="margin: 0px 0px 0in;"><b><span lang="EN" style="font-family: "Times New Roman", serif;">Qualification:</span></b><span lang="EN" style="font-family: "Times New Roman", serif;"> +2/Bachelors Running<o:p></o:p></span></p><p class="MsoNormal" style="margin: 0px 0px 0in;"><b><span lang="EN" style="font-family: "Times New Roman", serif;">Location:</span></b><span lang="EN" style="font-family: "Times New Roman", serif;"> Butwal(2), Dhangadi(1), Mahendranagar(1), Ghorahi(2), Maharajgunj(1) and Argakhanchi (1-CMLT Required)</span></p><p class="MsoNormal" style="margin: 0px 0px 0in;"><b><span lang="EN" style="font-family: "Times New Roman", serif;">Experience:</span></b><span lang="EN" style="font-family: "Times New Roman", serif;"> Previously worked as a receptionist/ Freshers May Also apply</span><span style="font-family: "Times New Roman", serif;"><o:p></o:p></span></p><p class="MsoNormal" style="margin: 0px 0px 0in;"><b><span lang="EN" style="font-family: "Times New Roman", serif;">Job Responsibilities</span></b></p><p class="MsoNormal" style="margin: 0px 0px 0in;"></p><ul><li><span style="font-family: "Times New Roman", serif; text-indent: -27pt;">Greet and attend patients in person and over the phone in a professional and courteous manner.</span></li><li><span style="font-family: "Times New Roman", serif; text-indent: -27pt;">Address patient inquiries and provide information on services, procedures, and directions.</span></li><li><span style="font-family: "Times New Roman", serif; text-indent: -27pt;">Communicate medical results to patients under clinical supervision, maintaining sensitivity and confidentiality.</span></li><li><span style="font-family: "Times New Roman", serif; text-indent: -27pt;">Assist patients in completing necessary forms and documentation, offering support as needed.</span></li><li><span style="font-family: "Times New Roman", serif; text-indent: -27pt;">Manage front desk operations, ensuring the area is clean, organized, and presentable at all times.</span></li><li><span style="font-family: "Times New Roman", serif; text-indent: -27pt;">Collect and process payments for services rendered, providing receipts and maintaining accurate records.</span></li><li><span style="font-family: "Times New Roman", serif; text-indent: -27pt;">Dispatch patient reports</span></li><li><span style="font-family: "Times New Roman", serif; text-indent: -27pt;">Monitor the waiting area to ensure a comfortable and welcoming environment for patients.</span></li><li><span style="font-family: "Times New Roman", serif; text-indent: -27pt;">Ensure the availability of necessary forms and supplies for patient processing.</span></li><li><span style="font-family: "Times New Roman", serif; text-indent: -27pt;">Handle appointment rescheduling, cancellations, and follow-up reminders with patients.</span></li><li><span style="font-family: "Times New Roman", serif; text-indent: -27pt;">Maintain and update patient records with accuracy, ensuring confidentiality in line with regulatory requirements.</span></li><li><span style="font-family: "Times New Roman", serif; text-indent: -27pt;">Prepare daily and monthly reports on front desk activities, patient statistics, and other relevant metrics.</span></li><li><span style="font-family: "Times New Roman", serif; text-indent: -27pt;">Coordinate with other departments to facilitate smooth operations and patient flow.</span></li><li><span style="font-family: "Times New Roman", serif; text-indent: -27pt;"> Adhere strictly to the policies and procedures of the laboratory, ensuring compliance with ISO 15189:2022 standards.</span></li><li><span style="font-family: "Times New Roman", serif; text-indent: -27pt;">Stay updated with healthcare regulations and best practices, applying them to front desk operations.</span></li><li><span style="font-family: "Times New Roman", serif; text-indent: -27pt;">Support the organization of health camps and other events as needed.</span></li></ul><p></p><p class="MsoNormal" style="margin: 0in 0in 0in 0.5in; text-indent: -22.5pt;"><span style="font-family: "Times New Roman", serif;"> </span></p><p class="MsoNormal" style="margin: 0px 0px 0in;">Interested candidates may send their application at <span style="font-size: 12pt;"><a href="mailto:careers@nationalpathlabs.com" style="font-weight: bold;">careers@nationalpathlabs.com</a><b> </b>along with their updated CV.</span></p>